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UEU » Undergraduate Theses » Public Relation
Posted by [email protected] at 18/12/2014 14:10:30 • 1548 Views
KEPUASAN PELANGGAN TERHADAP PELAYANAN
INFORMASI CALL CENTER ESIAKEPUASAN PELANGGAN TERHADAP PELAYANAN
INFORMASI CALL CENTER ESIACreated by :
ASLAMY TSALATS ( 2008-52-036 )
| Subject: | KEPUASAN PELANGGAN TERHADAP PELAYANAN
INFORMASI CALL CENTER ESIA | | Alt. Subject : | KEPUASAN PELANGGAN TERHADAP PELAYANAN
INFORMASI CALL CENTER ESIA | | Keyword: | Kepuasan Pelanggan
Pelayanan Informasi
Call Center |
Description:
Penelitian ini bertujuan untuk mengetahui sejauh mana kepuasan pelanggan
terhadap pelayanan informasi Call Center Esia. Untuk menjawab tujuan tersebut,
peneliti menggunakan pendekatan penelitian kuantitatif dengan metode deskriptif.
Alat pengumpul data melalui kuisioner dengan sampel penelitian 40 responden.
Berdasarkan hasil penelitian, dapat disimpulkan bahwa pelanggan yang telah
menggunakan layanan call center esia merasa puas dengan pelayanan informasi
yang diberikan oleh Call Center Esia.
| Date Create | : | 18/12/2014 | | Type | : | Text | | Format | : | pdf | | Language | : | Indonesian | | Identifier | : | UEU-Undergraduate-undergraduate_2008-52-036 | | Collection ID | : | undergraduate_2008-52-036 |
Source :
Undergraduate these communication of faculty
Relation Collection:
Universitas Esa Unggul
Coverage :
Civitas Akademika Universitas Esa Unggul
Rights :
copyright2014@esaunggul
Publication URL :
https://digilib.esaunggul.ac.id/kepuasan-pelanggan-terhadap-pelayananinformasi-call-center-esia-4394.html
[ Free Download - Free for All ]
 UEU-Undergraduate-4394-ABSTRAK.pdf - 29 KB- UEU-Undergraduate-4394-COVER.pdf - 16 KB
- UEU-Undergraduate-4394-DAFTAR BAGAN.pdf - 28 KB
- UEU-Undergraduate-4394-DAFTAR ISI.pdf - 31 KB
- UEU-Undergraduate-4394-DAFTAR PUSTAKA.pdf - 24 KB
- UEU-Undergraduate-4394-DAFTAR TABEL.pdf - 30 KB
- UEU-Undergraduate-4394-KATA PENGANTAR.pdf - 31 KB
- UEU-Undergraduate-4394-LAMPIRAN.pdf - 125 KB
- UEU-Undergraduate-4394-PENGESAHAN.pdf - 11 KB
- UEU-Undergraduate-4394-PERNYATAAN.pdf - 11 KB
- UEU-Undergraduate-4394-PERSETUJUAN.pdf - 11 KB
- UEU-Undergraduate-4394-RIWAYAT HIDUP.pdf - 15 KB
[ FullText Content - Please, register first ]
1. UEU-Undergraduate-4394-BAB2.pdf - 138 KB
2. UEU-Undergraduate-4394-BAB3.pdf - 70 KB
3. UEU-Undergraduate-4394-BAB4.pdf - 73 KB
4. UEU-Undergraduate-4394-BAB5.pdf - 34 KB
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